Dispatch - At Fun with Fabrics we have a variety of different items available and occasionally an item you have ordered may be out of stock on the date of your order. Some of the items are listed on eBay as well. When and if this happens then we will send out the items that are in stock on the date of the order and only charge you accordingly. We will let you know if new stock is expected in within the next 7 to 14 days. You will only be charged for out of stock items when they are dispatched and this will be at no extra cost for postage charge. If the stock is not expected in then the item will show as 'out of stock' and will need to be re-ordered. I will always refund for any items that we are unable to honnor.
It should be noted that due to the nature of different internet browsers and monitor settings, certain colours may appear slightly different in tone / colour / style and shape to their true appearance. This is unavoidable but we are happy to give a refund if you are unhappy with your purchase. We give as accurate description as possible but photographs can sometimes distort the colours.
We want customers to be happy with their purchases.
Shipping in the UK - There is no minimum order with Fun with Fabrics.
Orders are sent by Royal Mail First Class and are FREE OF CHARGE.
If Recorded delivery or Special Delivery are requested then there will be extra charges which are payable by the buyer. Costs will be current Royal Mail charges at the time of the order and invoiced accordingly.
Shipping Overseas - We are more than happy to deliver internationally but extra postage will be charged.
PLEASE NOTE THAT EXTRA COSTS TO THOSE ON THE WEBSITE, WILL CHARGED FOR THE POSTAGE. YOU CAN REQUEST A POSTAGE QUOTE AND THEN PLEASE REQUEST AN INVOICE ACCORDINGLY. ORDERS WILL NOT BE SENT WITHOUT THE CORRECT POSTAGE COSTS BEING PAID.
Returns and refunds - At Fun With Fabrics we always try to ensure that you are more than happy with your purchases. If, for any reason, your purchase arrives to you damaged or is unacceptable in anyway, we will make every effort to ensure that the situation is resolved. We want you to be happy with your purchases and will endevour to exchange items for goods of the same value, offer a credit note or in exceptional circumstances, a full refund.
Please make sure that any returns are in their original packaging, unused and well packed. This must be within 7 days.
If an item is damaged we need to be notified by email within 7 days of receipt to firstname.lastname@example.org stating the problem and then a refund of the goods will be made within 30 days.
Cancellations - You may cancel your order anytime up to 7 days after receiving your purchase, and you will be reimbursed the full amount less the postage within 30 days.
If you wish to cancel your order, the item must be in 'as new' condition within its original packaging and with the original invoice/receipt. The cost of the postage will be met by the customer and a refund will not be given until the item is received by us and so it is recommended that you use Royal Mail recorded delivery as proof of postage.
Every effort is made to ensure that all products from Fun With Fabrics are represented as close to their true colours, styles, sizes as possible in the photos. There may be slight colour and size variation due to different search engines, photography imperfections and computers.
Complaints and suggestions - please email me at- email@example.com - if you have anything to tell us.